FAQ

Our jewelry is made in 925 sterling silver or 18k gold vermeil: a thick layer of 18k gold over sterling silver. Our Mood Stone birthstone necklace is also available in silver-tone or 18k gold plated brass. Each product page lists the exact materials.

Yes. Our gemstones are GRC certified, so the stone named on the product page is the stone in your piece. Because they're natural stones, colour and pattern vary slightly from one to the next, which is why no two pieces are identical. Some designs are set with lab-grown diamonds, which we always name as such. The one exception is Mood Stone: a colour-changing stone that reacts to the warmth of your skin.

We don't make promises about what a stone can do. We use a minéral as a reminder: you choose a stone that stands for an intention, and every time you see it, it brings you back to that intention. That's the idea behind every piece.

Vermeil holds its colour well with good care, but the gold layer can wear over years of daily use. Take your jewelry off for sports, swimming and cleaning. See our care guide.

Every piece is made to order and arrives in 8 to 18 working days. You'll get a tracking link as soon as it ships. More on our shipping page.

We ship worldwide. Shipping is free on every order of €60 or more. Under €60 it costs €6.95 in the Netherlands, €12.95 in the rest of the European Union and €19.95 for the rest of the world. See our shipping page.

No. Orders to the United Kingdom and Australia arrive without import duties to pay on delivery.

Contact us as soon as possible. Because we make each piece to order, we can only change or cancel it before production has started.

Use our ring size guide. Between two sizes? Choose the larger one.

Yes, within 14 days of delivery, unworn and in its original packaging. Return shipping is paid by you. See Returns & Warranty.

Within 7 days after we've received and checked your return, on the payment method you used.

Every piece has a 2-year warranty on craftsmanship.